Terms of Service

Last updated: September 25, 2026

These Terms of Service govern your use of the Japan Pop Collectibles online store and related services.

By accessing the store or purchasing products from Japan Pop Collectibles, you agree to these Terms of Service and the policies referenced on this website.

1. About the store

Japan Pop Collectibles is an online store based in Japan offering collectibles, character goods, trading cards, figures, and related products.

The store is operated using Shopify.

2. Product information

We make reasonable efforts to provide accurate product descriptions, photographs, condition information, accessories, and other product details.

Collectibles, vintage items, used items, and similar products may have manufacturing variations, age-related wear, packaging wear, minor marks, or other individual differences.

Please review each product page and product photographs carefully before purchasing.

3. Product images

Product images are provided to help customers understand the product and its condition.

Colors and appearance may vary slightly depending on lighting, display settings, and viewing devices.

Material damage, wear, missing parts, or other significant condition issues will be disclosed in the product description or photographs where applicable.

4. Prices

Product prices are displayed on the applicable product pages.

Prices may change without notice. However, we will not retroactively change the price of an order that has already been accepted.

If there is an obvious pricing or listing error, we may contact you to correct or cancel the order.

5. Orders

Submitting an order does not necessarily mean the order has been finally accepted.

We may cancel an order where reasonably necessary, including in cases of:

• Insufficient inventory
• Suspected fraud or unauthorized payment
• Material pricing or listing errors
• Shipping restrictions
• Legal or regulatory restrictions

If a paid order is cancelled by us, the applicable payment will be refunded.

6. Payment

Available payment methods are displayed at checkout.

Payments may be processed through Shopify and third-party payment providers.

7. Shipping

Shipping times, delivery conditions, customs information, and related matters are governed by our Shipping Policy.

8. Returns, refunds, and cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy and applicable return and cancellation rules.

9. Intellectual property

Original text, designs, logos, and other content created by Japan Pop Collectibles may be protected by applicable intellectual property laws.

Trademarks, characters, franchise names, manufacturer names, and other intellectual property associated with the products belong to their respective owners.

The sale of a product by Japan Pop Collectibles does not imply official affiliation, sponsorship, endorsement, or authorization by the relevant rights holder unless expressly stated.

10. Prohibited uses

You may not use the store or services for:

• Unlawful purposes
• Fraud or unauthorized transactions
• Infringement of intellectual property or other rights
• Interference with the security or operation of the store
• Any activity prohibited by applicable law or these Terms

11. Third-party services

We may use third-party services for payments, shipping, analytics, and other store functionality.

Those services may be subject to their own terms and privacy policies.

12. Limitation of liability

To the extent permitted by applicable law, Japan Pop Collectibles may not be responsible for delays, interruptions, or losses caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Changes to these terms

We may update these Terms to reflect changes in law, store operations, or services.

The current version will be posted on this website.

14. Governing law

These Terms are generally governed by applicable Japanese law.

However, nothing in these Terms limits any mandatory consumer protection rights that apply to you under the laws of your country or region.

15. Contact

If you need help, please contact us through our Contact page.